Product Maintenance

Windows & Doors Maintenance

Regular cleaning and maintenance of your window and door elements is of great importance to
assure their correct functioning and their lifetime.

General Instruction

The below materials can not be used to clean your windows and doors:
• Hard materials such as knives, steel wool, metal scrapers, sandpaper, etc. These will damage
the surface of your window -and door elements.
• Aggressive or corrosive cleaning agents should be avoided as they can inflict irreversible
damage to the surface treatment of your window -and door elements.

Regular supervision of the elements is of major importance. The timeframe interval between these check-ups depends on the installation situation and the amount of window or door movements. This is defined in the contract with your fabricator.
Any possible irregularities in the operation (slowness, unusual sounds, …) which might occur during maintenance must be reported immediately to the concerned specialist. Windows and sliding doors should undergo regular maintenance to prolong their service life and to ensure their functionality and the conservation of value.

Frequency of maintenance for profiles and hardware in non-corrosive atmospheres and provided that the aluminium constructions are exposed to rain: twice a year. In all other cases: minimum 4 times a year.

The aluminium construction needs regular maintenance, using non-aggressive cleansing agents, like tepid water with a non-aggressive, pH-neutral (6-8), non-acetose detergent, not containing ammonia.

Clean the chamber between the moving and the fixed part every 6 months. If necessary, clear the drainage slots of any blockages.

Dirt and sand might collect in the bottom profile of your sliding/folding door. Clean the gutter(s) every month. If necessary, clear the drainage holes of any blockages. Remove the dirt, dust, grease and graphite annually from the rail with a cloth.

Once a year, apply normal domestic talc to the gaskets (in EPDM) between the moving and the fixed part of the element, or apply liquid silicone (by means of a cloth), to avoid cracks and deposits.

Remove the dust, grease and graphite annually* from the following areas. Clean hardware exclusively with a soft cloth and mild, pH-neutral cleaning materials in diluted form.
• Window gearing
• Friction hinges
• Moving parts of the handles
• Locks and cylinders, using a graphite pipette and graphite powder
• The opening restrictor of the sliding element

• avoid silicon lubricants, rather use a dry cloth and fitting oil in the REYNACLEAN box (086.9220) to protect the surface and prevent dust collection on the hardware parts.
• do not lubricate the composite rods or door hinges.
• Never use aggressive acidiferous cleaning materials or scouring agents. These can cause damage to the hardware.

Cleaning and Maintenance of Windows

The following maintenance operations must be carried out on a regular basis:
1. Clean the mechanism and remove any traces of dirt. Use a soft cloth and mild, pH-neutral cleaning materials in diluted form.
2. Check all the components that are important for safety (hinges, extension arms). In particular, the hinges should be checked for damage and/or deformation due to violent impact.
3. Lubricate the moving parts and closure points as indicated in the diagram (use neutral lubricants). If necessary carry out adjustments to the mechanism and replace worn-out components to restore the correct functioning of the sash. This operation must be carried out by qualified service personnel.

Step 1: clean all dirt, dust and debris from all parts of the product and keep any obstructions away from the pivoting and sliding parts.
1. Use a vacuum cleaner or a small soft brush to remove dry materials.
2. Use a dry cloth to remove any remains of dirt.
Step 2: check that all fixing screws are present and are securely and fully tightened.
Step 3: verify that other hardware fitted to the window assembly, e.g. hinges, locking
mechanism(s), handles, motors, etc. are operating correctly.
Step 4: lubricate all pivoting and sliding parts of the products using high quality light, machine oil, such as provided in the Reynacare box.
1. One drop per pivot or sliding part is sufficient.
2. Do not use a WD40-type or silicone-based maintenance spray for lubrication
Step 5: wipe any excess lubricating oil over the surfaces of the hinge mechanism links using a soft lint free cloth.
Step 6: check the correct and smooth operation of the sash.

Cleaning and Maintenance of Doors


Safety-relevant hardware should be checked at least annually* for wear and tear and a continuous firm fit. Depending on the requirements, fixing screws have to be tightened. The damaged or worn parts should be exchanged by original parts by an authorized specialist.
All movable parts and locking parts have to be oiled and their working order should be checked. The cylinder can be maintained by using graphite powder..

In general, hinges are maintenance free and don’t need to be greased.
Safety elements of door closers must
be checked for wear regularly to ensure that they are fitted correctly and securely. Fixing screws must
be tightened and any damaged components must be changed.

The frequency depends on opening type and environment. Furthermore, the following maintenance work must be performed at least once a year (depending on the type of hinged leaf doors and their applications).
• All moving parts on the link arm must be greased
• The closer settings (e.g. closing speed) must be checked
• Smooth operation of the door must be checked
• In the case of door closers with special functions(hold-open devices/ hold-open systems),
the legal check, monitoring, and maintenance must be observed
• Door closers and / or defective parts must be replaced immediately if their proper function is no longer guaranteed. Only cleaning agents without corrosive and damaging components should be used.


All safety aspects of the gear, more specifically the fixings of the (lock, lock keeps, hook keeps and door handles), should be checked regularly.
All gear adjustments, especially of the keeps and roller assemblies, the replacement of parts and installation and removing of the sashes should be executed by a window expert. Maintenance should be carried out at suitable intervals relative to the amount of use and environmental conditions.
Follow these instructions:
• Check the operation of the components.
• Any dust and dirt must be removed from the components as this could affect the smooth operation of the system.
• Clean the mechanism and remove any traces of dirt. Use a soft cloth and mild, pH-neutral cleaning materials in diluted form.
• After cleaning the hardware surface, treat it with silicone and corrosion free (i.e. nonacidic) oil.

To ensure the smooth and trouble free operation, you must carry out the following maintenance instructions at least once a year:
• Lubricate or oil all locking parts.
• Use only clean and non-resinous grease or oil.
• After cleaning the hardware surface, treat it with silicone and corrosion free (i.e. non-acidic) oil.
The following work should only be performed by an authorised specialist:
• The replacement of fittings
• The assembly/dismantling of sashes